Customer Testimonials
I have over twenty years of dealing with various Departments . They treat you like family and the staff acknowledges you when they see you in the Dealership. The customer services starts when you are looking at buying Dodge product the salesperson is not overbearing they listen to you and ask the right questions to help you purchase the right vehicle They make it easy, enjoyable experience .when buying a vehicle. The porter at this dealership are great employees if you are picking up a new vehicle or from the Service Department they do a great job at having vehicle cleaned. ... Read More DealerRater - Jul 1, 2026
This dealership is one of the best I have dealt with. Very professional and Keith the service advisor was the best. Thank you.
Great experience with Ricardo. Was an easy and fast process. Very patient. 100% recommend.
I had an outstanding experience purchasing my Jeep. From the moment I walked in, the entire team was welcoming, professional, and never made me feel pressured. Alan was an incredible salesman—knowledgeable, patient, and genuinely focused on helping me find the right vehicle for my needs. He answered all of my questions, kept me informed throughout the entire process, and made everything smooth and stress-free.
A huge thank you as well to Jesus, the sales manager, who went above and beyond to make sure I got a great deal and left completely satisfied. You can tell they truly care about ... Read More Google - Jun 30, 2026
Me gustó el trato y los precios, Marcos fue muy amable y recomendado al 100
Alan and Jesus were awesome. Nice doing business with them. I would highly recommend buying a car from here. Thanks again!
Ben Nisbet and everyone in service are always excellent and consistently create a great customer experience.
Keith, the service representative, is a credit to the dealership. I feel that his honesty is refreshing and his demeanor is welcoming. I believe that he cares about the customer. The service center is good but the pricing is very expensive.
Adam and Jesus helped me into my Jeep Grand Cherokee Summit, I am so happy that I got my dream Jeep I recommend Jack Phelan CDJR to everyone looking for a new vehicle
Gracias Marcos Por La atencion,segundo carro Que compramos con el,muy buen servicio,ahora salimos manejando uno 0 millas😌😉😀
it was a good experience, my reason for only 4 stars is the time it took to get the radio replacement, and communication a bit lacking.
Adam , Jesus, Israel everything was wonderful and everyone was pleasant and im really pleased thank you everyone for what you did for me
I am very Grateful with Marcos Chavez for excellent service and attention to me and my needs, he made everything so clear. I recommend his services .
I am very happy with the service! I was thrilled the whole time and felt very comfortable. This is the way a car buying experience should feel! Strongly recommend....
Mike is awesome! He's kind, he's respectful and he's accessible. Mike is my go to guy.
This people are the best . They treat customers like their family.we have been coming for 7 years now and we still have same experience . .
Great experience and Our salesperson Svet made the deal amazing. I would definitely recommend Phelan!
Nelson and Jesus were great!!
Adam and Jesus and Jonathan make an amazing team they made sure I was taken care of from the moment I walked In I got to see all trucks available in the lot and max lot to make sure I saw all inventory. The deal I cut wasn’t even close to what I expected it was better !! Thank you it has been a pleasure ! My fiancé bought her last truck with Jesus and now the gentlemen locked me in ! Ready for the next
Adam and Israel, Jonathan were very helpful
Adam and Israel and Jesus are the best if you need a car come to Jack Phelan CDJR!!!
Excelente servicio, siempre me dio toda la información requerida, clara y objetiva. Brindo asesoria personalizada deacuerdo a mis necesidades.
Great Service, friendly staff, Marcos help us with the whole process. Highly recommended.! Thanks Marcos
Marcos nos ayudó con el mejor trato que se puede dar,viajamos 2 horas a conseguir el carro que buscábamos,pero valió la pena!!!!
Adam helped me get my charger
Made the trip worth it came down from the qc. Marcos made the entire process easier than any other dealership I’ve gone too. Will be coming back for future vehicles
Marco was absolutely amazing, he helped us figure out everything we needed and was very friendly, I would recommend him to family friends and anyone in need of a vehicle and great service!
Made the buying process easy and fast. Marcos was great. He was very knowledgeable and helpful.
Marco did an amazing job on finding my car. It’s process highly would recommended again!!
Marcos muy atento y nos ayudó bastante para que pudiéramos salir manejando en carro nuevo muchas gracias ☺️☺️☺️
Marco nos hatendio perfectamente vien, y lo podríamos recomendar con más personas, porque nos explico vien
Marcos fue una buena persona, nos haynos hayudo perfectamente bien podemos Recomendarlo con mas personas
Alan R. was great with the power outage he stayed cool in our changing our mind three times. He was very understandable and accommodating. What a great team player you have.
I had such a wonderful experience buying my Jeep Wrangler! Alan was so helpful and amazing to work with!! The car buying process is stressful but Alan made it so easy and enjoyable!
Adam and Tom and Izzy took care of me highly recommend you ask for Adam for your next vehicle purchase!!
Adam and Jesus and Israel helped me get the Promaster I wanted thanks guys!!!
Worked with Alan to purchase my first Dodge. Reached out via text and pretty much made the whole deal over a few text messages. They stayed past closing to wait for me to come in sign and pick up my new Durango. Whole process was smooth, easy and extremely fast. Would definitely consider my next vehicle purchase from Jack Phalen CDJR. Very happy with the whole experience.
Adam was a delight, and Izzy was very helpful
Thanks to Marcos and Izzy,great service,no credit and low down payment,100% recommended
Rick my Guy helped me Out 100% I highly recommend Him I couldn’t get approved no were else . sent my info over Got approved same day next day came in Left Out driving . Come See my Guy Rick .
Rick was very professional and helpful in my search for an orange jeep! He was great at communicating to me and delivered on every promise. Ask for RICK next time you are at Jack Phelan for his excellent expertise!
Great service. Great communication. great attitude. low down payment. works with fair credit. Marcos was fantastic
Mark D. First helped my mother find a new vehicle and he was thorough and knowledgeable took care of everything that I came back the following week to purchase a new vehicle. Great service and Mark and the entire team follow through and take care of the customers. Highly recommend ask for Mark!!
Very knowledgeable and very helpful. Not pushy at all. He made it work with what we wanted.
I worked with Marcos, he was amazing and very thorough. He took the time making sure I chose a vehicle that was the best fit for my wants and needs.
Recently purchased a L grand Cherokee and beyond happy with the experience. We worked with Mark, great sales person, super knowledgeable. He made the entire process (even trade in, etc) super easy. Highly recommend.
Mark was very helpful and understanding. Easy process willing to tell you how it is and helps find answers to any questions you have. Definitely important to have a salesman that will shoot straight with you. Jesus the manager is very helpful as well with the process. Both communicated with me over 3 days span on any questions. Great experience!
Everyone, is great. Communication was upfront. Definitely recommend!
Great experience and very fast process with Adam and Jesus and also Jonathan with final closing numbers. Love this location.
Gracias Marcos,entramos caminando y salimos manejando,super recomendados, excelente servicio en Jack Phelan!!! No crédito necesario
Thanks Marcos for the help,he helped me out with. O credit,no Down payment and a newer vehicle
(Translated by Google) Thanks to Ricky and Marcos for making this 5-star deal possible (Original) Gracias a Ricky y Marcos para ser este trato posible 5 Estrellas
Hi I would like to leave a Review about Mark the Salesman he was very detailed, very considerate with my Schedule and was very determined to Satisfy me as a customer Customer and I Appreciate him Thank you
I'll go ahead say something yes I'm here with Ricky here and you're the one that sold me the car and I'm just so glad about that and I know he deserve a 5 stars but we'll leave it at 5 stars so we can have a great day and I got to and it's a great day for me because I got a car and I'm glad about it!!
Gracias al equipo de Jack Phelan,muchas agencias me rechazaron,pero Marcos hizo lo imposible posible,ahora tengo un carro,y mi credito tambien!!!
Ricky gave me the best Customer experience ever!! Im the happiest Customer Ever!!
Gracias por todo Marcos,super recomendado,poco credito,poco enganche,y sales manejando,Gracias Jack Phelan
Rick garza helped us out best salesman there.
Svet was a great salesman. Took my time and he didn’t bug me through the process. Answered all my questions and made the process easy.
Jesus and Adam are amazing! Quick and easy deal! Highly recommend!
Our experience at Jack Phelan's was exceptional. Mark Denning was professional and very pleasant. He wasn't pushy and worked with us to get the best deal possible on the vehicle we purchased. We highly recommend to anyone who is interested in buying a new car, check out Jack Phelan in Countryside and ask for Mark.
Jack Phelan dealership in countryside really helped me out finding the best car for the best price 10/10 highly recommend! Mark denning is the sales rep you’re looking for.
Ricky was really great with us since we walked in. We were actually greeted by him outside as we walked in. Our experience with his customer service was great. Dealers need more salesman like him around. Highly recommend.
Muy buena atención, muy amable y muy atento , respetuoso , con o sin crédito sales manejando .
Mark was great! He did great making this sale and getting me the best deal. Great experience altogether! Success!
Muy contenta con el servicio que me ofrecieron si buscas ayuda busca a Marcos Chávez el mejor en ventas muy amable
Gracias por la ayuda a Marcos y a Jesús,es el quinto carro que compramos con Jack Phelan
He was open with any comment and question that we had. We are happy with our truck.
La atención de Marcos fue Fue muy amable, honesto y siempre estuvo pendiente de ayudarme en todo. Hizo que todo fuera fácil y sin estrés. ¡Mil gracias por todo! Estoy muy feliz con mi compra!!!
Svet Valchev is incredible! He went above and beyond to expedite my purchase due to time limits! Great communication, hard worker, and genuinely a great guy!!! Jack Phelan CDJR is my new go-to dealership!
Rick Garza was the best car salesman ever that I came across. He truly showed me a great car sales experience. I highly recommend him to the fullest please come see him he will get the job done
Rick was an amazing salesman. He kept me up to date with everything. Was super friendly and I had a great experience!! Will definitely be back for any other car needs!! Thanks so much again!!
Marcos and Izzy is the best. This was an amazing experience. Very easy and trustworthy.
Make sure to ask for Alan and Izzy. Bought a pre-owned transit. They had the van cleaned and ready to show before I got there. The van needed new TPMS sensors which they had replaced no problem. When it came time to pick the van up, they had us in and out within 10 minutes. Jonathan in finance is an absolute rockstar as well.
I had a good experience he’s very helpful very nice person I like the way he works & has good experience he answered all my questions I will recommend Marcos to my family and friends I will definitely come back again
Muchas gracias nos atendieron de lo mejor jente muy amable y atenta y nos alludaron a encontrar la mejor finincimento y la mejor option
Adam was wonderful in getting me my car!
Big thank you to Rick, Johnathan & Izzy - I came in with a miracle to work with & they were able to help me out without being pushy or overwhelming. They answered all my questions & super knowledgeable. Great group to work with!!
Phenomenal sales and management team. Worked hard I getting me. The right price for the car i wanted.
I had an amazing experience working with Marcos Chavez. He went above and beyond to help me get approved for my new car, even with a challenging credit situation. He made the whole process smooth, explained everything clearly, and made sure I felt confident every step of the way. He took almost a week trying to get me approved and I’m appreciative of his impeccable patience I was able to drive off the lot the same day with my car in my name—no co-signer needed. He got me in a 2023 UX250 hybrid AWD Highly recommend him if you’... Read More DealerRater - Apr 15, 2026
Mark was so helpful during the process of purchasing my vehicle, I am super happy with my purchase!
They are the best , Marcos chaves was very helpful, professional and understanding of what I wanted, when the xtra mile to get me the car i was looking for . Definitely recommend to do business with this guys !!
Rick Garza was my salesman and did a fantastic job. He outlined all the options and helped get a smooth transaction. Highly recommend you go see Rick!
Great service! Everyone was very respectful and helpful.great person very good job well done
Very good service and respectful..Marcos helped and was patient with all my questions….. great service
Adam Garcia and Izzy were great and best salespeople I have come across in my 50 years in United States I recommend them very very highly
Very good,helpful and he will work with you until things are good for you.Ask for Marcos!!!
Marco was a very understanding and helpful person! He made my day so happy with his service! I'll recommend him to my family. 10/10! A very nice person, he made everything happen the right way.
Adam Garcia and Israel were great after 4 dealerships they finally got me in the car I had been dreaming of ! So super exciting!!!
Adam Garcia and Jesus. Best experience ever! Fast and Smooth! Thanks
Big thank you to Alan and Jesus for helping me get into my new car! They were both super patient, kind, and made sure I felt comfortable every step of the way. Buying a car can be stressful, but they made it feel easy and smooth. I really appreciate them for making this such a good experience.
Adam Garcia and Jesus helped me into the Ram 2500 I always wanted I highly recommend this dealership ask for Adam!!!
Svet was amazing. We told him what we were looking for and he helped us find it and made sure we got the best rate on the loan. We never felt pressured and felt like we were buying the car from a family member
Agradecido con el joven Marcos Chavez con la buena atención al brindarnos al comprar nuestra nuevo vehículo. Muchas gracias
Excellent service from start to finish! Very professional, honest, and patient. Made buying a car easy and stress-free. Highly recommend!
Marcos was very helpful and nice . He was great. Definitely respectful and looked out for us
We recently got a new Jeep, Thanks to Mark and the team. They were so accomodating, professional and attentive. We highly recommend this Dealer.
Adam Garcia and Jesus Vasquez were the best! Jesus has been taking care of me for years and Adam provided great customer service. Both were very knowledgeable and understanding. Both of them were attentive to my needs and adjusted accordingly. I would definitely recommend that you ask for these two personally.
Thank you to the team out at Jack Phelan Chrysler Dodge Jeep Ram in Country Side. A special thanks to Marcos Chavez. He was amazing! He took the time to share his knowledge and expertise with my family. I highly recommend you pay him a visit if you’re looking to purchase a new vehicle. Loving my 2026 Jeep Cherokee Hybrid!!!
